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Recreational Services

501 E 170th Street
South Holland, IL 60473
Phone: 708-331-2940
Fax: 708-331-3202

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Facility Rental FAQ
South Holland Recreational Services Logo Frequently Asked Questions

Questions About Room Rentals At The South Holland Community Center

How do I reserve a room?

Call the Community Center at 708-331-2940. Rooms are not reserved (booked) until payment in full has been made and a contract has been signed. Payment may be made by cash, check (checks are only accepted 15 days prior to the contract date), Visa or MasterCard. Rooms booked less than 72 hours before an event will need special permission from the building administrator.

Can we decorate the room(s)?

You may only decorate the tables and have freestanding decorations. You may not place any decorations on the walls, ceilings, doors or windows. Tape, stickum and tacks will ruin the walls and ceilings and tape and stickum are very hard to remove from windows. Glitter, confetti and silly string are not allowed and groups using them will automatically be charged for the additional clean up.

When can I come in and decorate the room?

The contracted start time is the time you may enter into the room. Set-up time should be planned within your rental hours. If additional time is needed for set-up, you may purchase extra time in advance of your rental date.

What time must I leave the building?

You must be out of the building at the time designated on your contract. Clean-up time should be planned within your rental hours. We have to schedule staff to manage the building and to clean up the rooms after parties. It is very expensive to have staff waiting for groups to leave. If you fail to leave at the contracted time you will be charged by 1/2 hour increments to cover this additional staff expense.

Can I add additional rooms to my contract?

You may add additional rooms to your contract if they are available, and at least 48 hours prior to your event. You must do this in person and pay for the additions at the time you request them. You cannot add a room the day of your party. There may not be qualified staff on site to move walls or setup additional tables and chairs.

What areas of the building may my group use?

We ask that your party restrict themselves to areas that you have rented. There may be several events and programs going on the same time as your event. Having children and/or adults congregating in the hallways could be very disruptive. We also request that you keep the lobby clear at all times to allow for other groups to access the building. Children must be supervised at all times. Guests are asked not to loiter in the parking lot.

Can I bring in my own food?

Yes, you may bring in your own food.

May I bring in Alcohol?

Alcohol is not allowed in the building or on the grounds; this includes beer, wine and/or champagne.

Can non-residents rent a room?

Yes. There is a separate hourly rate required for nonresidents.

I am having a pool party. What can I have on the pool deck?

For the safety of our guests, we do not allow radios or food items in the pool area. Also, shoes may not be worn on the pool deck. The sun deck is not part of the pool rental and will remain locked. Renters should be aware that they assume all liability for those using the pool. Before renting the pool, please go over the pool rules with the staff to answer any of your questions.

What other fees are required when booking a room?

There is a $150 refundable damage deposit due with the hourly fees. The pool rental fee includes 2 lifeguards to cover 20 swimmers, a ratio of 1 guard per 10 swimmers. However, a $20/hr per lifeguard fee is added for those groups having more than 20 swimmers. One additional guard is required for every 10 additional swimmers. A $30 special permit fee is required for DJs or other forms of amplification. Those groups wishing to charge an entry fee or sell merchandise/concessions will be required to purchase a vendor/merchandise permit. The fee for this permit is $50 for South Holland residents and $75 for non-residents. A scorekeeper fee of $15/hour per scorekeeper will be charged for those gym renters wishing to use our electronic scoreboards.

Do I have to setup and take down the tables and chairs?

When you book a room(s), a room setup form will also be completed. On this form, a diagram on how you would like the room setup will be completed. On the day of your rental the tables and chairs will be setup according to the diagram. If you wish to make adjustments to table placements when you arrive for your party, you may do so. You may not request additional tables and chairs the day of your rental. If a room setup form is not completed, a generic room setup will be done and no changes/additions will be made.

Must I clean the room when I am finished?

We ask that groups take out or throw away anything that they brought into the building. Tables must be cleaned off and all trash placed in the garbage cans or taken with.

What are the table sizes and how many people can sit around them?

There are two types of tables: one is 60 inches round and seats 8 people. The other type is rectangular, 8 ft long and 30 inches wide that can seat up to 10 people. The rectangle tables are used primarily for food, gifts, or head table seating.

How many tables will each room hold?

Each room will hold 12 tables, 9 round and 3 long, or any combination, any more than that and it becomes difficult to move about the room.

Can I smoke in the building?

The Community Center is a smoke free building and smoking is prohibited.

When will I receive my damage deposit after my event?

If all conditions of the room rental contract have been met, then you will be contacted 2-4 weeks after your event to pick up your deposit at the Community Center. If the contract is paid on a Visa or MasterCard, the deposit will be returned within 7 days following the event. If contract conditions are not met or the staff is required to provide extra supervision for your group and/or directions of supervising staff are not followed, we will deduct additional fees from your deposit.

What kind of party can I hold?

The South Holland Community Center has been used for birthday, retirement, graduation, pool, and gym parties, wedding receptions, and bridal and baby showers. We hold business meetings, repasts and Bible studies. Regular church service is prohibited along with any event or function the Recreational Services Department feels would be a detriment to the building or in direct violation of any Village ordinances. Renters can collect fees in the Community Center from those attending their event. However a vendor/merchandise permit must be purchased when the contract is completed.

What time can I rent the building?

Rooms can be rented during regular building hours Friday until 10:00pm, Saturday until 11:00pm, and Sunday until 8:00pm. The pool is available to be rented on Fridays 7:00pm to 9:00pm, Saturdays 3:00pm to 10:00pm, and Sundays 3:00pm to 7:00pm. The gym is available to be rented on Fridays 7:00pm to 9:00pm, Saturdays 3:00pm to 11:00pm, and Sundays 3:00pm to 8:00pm.

Can I cancel my room reservation?

Room reservations can be cancelled up to 2 weeks before your event for a full refund. Refund for a cancellation will be returned 2-4 weeks after request. Cancellations made less than 2 weeks prior to your rental date will result in the forfeiture of your payment. Extenuating circumstances will be evaluated on a case-by-caase basis. All cancellations must be requested in writing.

Can I have music in my room?

Small radios are allowed in the meeting rooms and conference rooms, (no electrical devices are allowed in the pool area). DJs, bands, or any amplification system are allowed, but require a special permit and a $30 special permit fee. The volume must be kept at a reasonable level and must not become an annoyance to other groups or building patrons. The supervising staff will have total discretion on the volume level. Music, speech, or printed material containing offensive words or lyrics is prohibited in the building.

Obviously we cannot cover every question or circumstance that may arise during your particular event. Therefore we reserve the right to amend, change, add or delete any or all rules listed in, or implied in the above information or in any information printed or communicated verbally in regards to the South Holland Community Center. During your event, the supervisory staff on site will have the final judgment in the enforcement of any and all policies and procedures, and will provide recommendations to the building administrator, for the dispensation of your damage deposit.

Village of South Holland  -  16226 Wausau Avenue  -  South Holland, Illinois 60473  -  708-210-2900
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