The Records Division consists of a Records Manager, one (1) Full-time Assistance Records Manager, and eight (8) part-time Records Clerks. The Records Division prides itself on its advanced technology while remaining “environmentally green”. The Records Division is the hub of the Police Department.
The Law Enforcement Agency Data System (L.E.A.D.S.) is monitored and run by the Records Division 24 hours a day. All reports, tickets, and other documentation are processed and managed through the Records Division.
The walk-up window is open 24 hours a day and handles walk-in complaints and report requests.
In April 2006, the South Holland Police Department joined a combined dispatch center, E-COM, which allowed for an upgrade to one of the best police computer databases in the nation.
The Spillman database allows a unique opportunity for all the police departments within E-COM to share information. Once an entry is made into the system all the agencies have access to the information. This allows for the police departments to view previous police contacts on a person, vehicle, and/or address.
The Records Division uses Spillman for most of the data entry and record keeping. We also use Spillman Mobile which not only functions as a mobile Dispatch/Communications terminal, but allows officers to access the Spillman database in their squad cars – this allows our officers to stay on the street rather than returning to the station to complete reports. Any information electronically attached to an incident, such as photos and documents, are accessible by the officers in their squad cars. The Spillman database is a vital component to the effectiveness of our Police Department today.